We are firmly committed to protecting the privacy and confidentiality of personal information and maintain robust physical, electronic and procedural safeguards to protect personal information in our care.
Personal information is information or an opinion, in any form about a natural person whose identity is apparent or can reasonably be ascertained from the information or opinion.
Sensitive information may be required to be collected in order for Vietnam Allure Travel to provide you with products or services.
Sensitive information is a type of personal information and will only be collected where it is reasonably necessary.
Generally, this will be collected by us when you deal with us either in person, by telephone, WhatsApp, email or when you visit our website. We may request information about you when you purchase or make enquires about accommodation or other products and services; when you enter competitions, register for promotions or when you request brochures or other information. We may also collect information when we invite you to complete surveys or provide us with feedback or when you register as a member and complete your personal profile and preferences.
Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings to provide travel services and products to you. We may collect details such as your name, mailing address, telephone number, email address, credit card number and expiry date, passport details, dietary requirements (if any) and health issues relevant to your travel arrangements.
When we sell products and services to you, we usually do so as agent for the wholesaler or provider of those products and services. This means that we usually collect personal information about you both for our internal purposes, and on behalf of the parties for whom we act as agent for their internal purposes. Accordingly, the consent you provide under this Policy to the collection of personal information by us, applies equally to the parties whose products and services we sell.
We act as agent for many hundreds of companies, so it is not possible for us to set out in this statement exactly how each of these companies will use your personal information.
For further information, feedback or enquiries regarding the Policy, or to access your personal information, please contact Vietnam Allure Travel’s Chief Information Officer:
Vietnam Allure Travel
Add: #3 Yen Thai Str, Hoan Kiem Dist, Hanoi, Vietnam
Phone: +84 979133907
Add: Room #305, Nhat Minh Anh Building, 268/2 Ngoc Thuy Str, Hanoi, Vietnam
Tour operator license number: 01- 41/2015/ TCDL-GPLHQT